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TTS is proud to announce its achievement of SOC 2 Type 2 Certification, signifying a high level of commitment to data security and trust. This certification demonstrates that our systems are specifically designed to protect our clients' sensitive data and are consistently reviewed for effectiveness.

For a cybersecurity company, this is essential, as it provides assurance to our customers that their information is managed with strict security and confidentiality standards. This certification serves as a testament to our dedication to maintaining robust data security practices.

FAQ's

Answers To Commonly Asked Questions

What IT consulting services do you offer?

At TTS, we offer a variety of services to help businesses with their IT needs in a simple and effective way.

We start with IT and Cyber Security Risk Assessments, where we check your computer systems to find any weak spots that might let hackers in. This is important to keep your business and customer information safe.

We also provide Managed IT Services, which means we take care of your everyday computer and technology needs, making sure everything runs smoothly and is up to date.

Our Managed Security Services are there to protect your business from online threats, watching over your systems all the time to keep your data safe.

We understand that sometimes things go wrong, like natural disasters or computer attacks, so we offer Managed Business Continuity and Disaster Recovery Services. These services help your business get back on its feet quickly if something bad happens, ensuring you can keep working with as little interruption as possible.

Additionally, we have Virtual CIO (Chief Information Officer) and Virtual Chief Security Officer services. These give you top-level advice and help with your computer and security needs without having to hire full-time big bosses for this.

Plus, if you already have an IT team but need some extra help, our Co-managed security and IT services are perfect. We work alongside your team, providing extra support and expertise to manage your business’s technology needs better.

How can your IT strategies benefit my business?

A well-planned IT strategy can greatly improve a business by making operations more efficient and secure. Good IT helps protect against cyber threats and data loss, ensuring company and customer information stays safe. It also streamlines work processes, saving time and money, which can lead to better overall performance

How is your customer service?

At TTS, our mission is deeply rooted in providing top-notch customer service, setting us apart in the Cyber Security and IT industries. We understand the importance of seamless communication and swift response, which is why we offer a variety of channels for our clients to reach us—be it through email, phone calls, text messages, Slack, or our user-friendly self-service portal.

This flexibility ensures that no matter how you choose to communicate, you can always expect world-class service and rapid response times from our dedicated support team. Our commitment to exceptional customer support is at the core of everything we do, ensuring that your experience with TTS is not just satisfactory, but exemplary.

Can you assist with cloud migration and management?

TTS specializes in helping businesses smoothly transition to cloud-based systems, ensuring a secure and efficient cloud migration process. Our team provides expert guidance and support throughout the migration, minimizing downtime and ensuring a seamless shift of your data and applications to the cloud. Additionally, we offer comprehensive cloud management services, keeping your cloud systems optimized, secure, and aligned with your business goals.

What types of businesses do you work with?

At TTS, we have a special focus on working with smaller publicly traded companies, particularly those with under 100 employees, and startups that are gearing up for an Initial Public Offering (IPO). Our expertise and services are tailored to meet the unique needs of these growing businesses, helping them navigate the complexities of the public market.

However, our portfolio isn't limited to these types of companies. We also enjoy collaborating with a variety of other businesses, including small and medium-sized businesses (SMBs) across different industries. We find great satisfaction in working with any company where we feel we can make a significant impact and be a good fit, regardless of their size or sector.

What is the process for engaging your IT services?

Engaging with TTS for IT and Security Services begins with a straightforward and personalized process. It all starts with a discovery call, where our team takes the time to learn about you and your organization, understanding your specific needs and challenges. This initial conversation is crucial as it lays the groundwork for a tailored approach. Following this, we conduct a thorough Cyber Security Risk Assessment to identify any vulnerabilities and areas for improvement in your current IT infrastructure. Based on the insights gathered from these initial steps, we then craft a custom proposal. This proposal is uniquely designed to meet the specific needs of your business, ensuring that the value we provide is not just generic but specifically aligned with your organization's objectives and requirements. Our aim is to offer a solution that is as unique as your business, providing targeted and effective support in IT and security.

(614) 591-8670

logan@ttscyber.net

1207 Grandview Ave

Suite 300

Columbus, OH 43212